though I'm sure they'll be much nicer if and when any of you get to read them.
Of course, it's chapter 5 I'm worried about.
Let's clean up our information environment. Are you saying something that benefits your customers, or simply spewing word count? If users don't need it, don't write it. Stop polluting now.
I used to read the Alertbox columns regularly, but have stopped in the last year or two because they've been slanted more towards corporate websites (and the NYT Op Ed columns seemed more relevant to the world at large). Maybe I'll have to start again, since I've been getting more high level web stuff to do at work.
But regardless of that, he's got a point. So I'll